Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)
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"The Boat Rack is a 5 star business on Lake Norman. David and Sherry Lowman and their staff are as we say in the South, Good People. Everyone is a pleasure to deal with and always attentive to your requests. From the time we purchased a South Bay tritoon to our first service everything has been handled with extreme professionalism. We highly recommend The Boat Rack for all your boating needs. "
By: Benny    Terrell, NC
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"I think a lot of people can claim a good customer experience with certain purchases they've made, but then after the sale, maybe not. But in my view, The Boat Rack changes the entire dynamic and raises the bar to an entirely different level. In our years working with The Boat Rack, the entire experience and impeccable service has been truly phenomenal. Yesterday, we took delivery on our latest Chaparral purchase, the 2016 Sunesta 284. Wow! What an incredible vessel. We worked with Joe McGraw, but I know the entire sales team very well and they are all outstanding professionals and total experts. What is also so impressive about The Boat Rack are the resources making everything work so smoothly throughout the process and well into ownership. You will not see better service nor attention than with Donnie, Brian and their entire team. With Traci handling all the logistics and Stacy and John executing at the marina, what you'll experience is an outstanding product backed by the best ever. The absolute elite on Lake Norman! No surprise The Boat Rack is number 1 in the world. Rock stars all, and our sincerest thanks!"
By: Clark    Sherrills Ford, NC
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"I have been buying parts from Donnie for years but never wrote a review. Donnie has always been extremely helpful and courteous. Of the many choices you have in the area, Donnie always proves to be the best. Go to The Boat Rack, you won't be disappointed."
By: Christopher    Sherrills Ford, NC
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"Scott Lowman and the team from The Boat Rack have made this a first class experience for me all the way. I bought a brand new Chaparral, which has been fantastic, but even better has been the personal service and commitment to exceeding my expectation. Every question, every issue, they pick it right up and help, regardless of the fact that they already made the sale. Thanks a lot TBR. I'd recommend you to anyone."
By: Peter    Charlotte, NC
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"Pleasure to work with. Flexible, professional and willing to meet customers needs. Thank you."
By: Mark     North Canton, OH
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"A very enjoyable experience. Steven Henry our salesman was excellent. Very accomodating and always did what he said he was going to do. Would highly recommend him and the dealership."
By: Jordan    Macon, GA
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"Thanks for your outstanding services. Steven Henry is an outstanding Sales Associate. The staff and technicians were also very helpful. It also means something when the owner of the dealership steps in and actually got his hands dirty setting up the trailer to ensure the safety of the owner and the boat.Thanks to all @ "The Boat Rack""
By: Todd    Conover, NC
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By: Darren    Moneta, VA
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"Having never owned a boat larger than 19', I was initially intimidated purchasing a pre-owned Chaparral Signature 300, but Steven was always there to put my mind at ease. Minor repairs were required to get some of the bugs out and Richard and his crew were absolutely outstanding in providing after purchase servicing and advice on operating the boat, controls, required maintenance, etc. They made us feel like family. Even though we've moved the boat to Lake Murray, SC, I know where I'll buy my next boat when it's time to upgrade. I've got my eye on the 40 footer."
By: Jack    Blythewood, SC
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"Purchasing a boat from Joe McGraw and the Boat Rack was a great experience. I would highly recommend this company to anyone looking to purchase a boat...new or used."
By: Greg    Cornelius, NC
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